Audit Scope

We perform an audit on the nine major areas of the User Experience. We look at the product from soup to nuts – from Google Search to Logging out. These areas are essential to a successful User Experience. A HOLISTIC approach will help understand the entire experience and help route out pain points and the infamous cognitive strain.

Research & Documentation

Legacy documentation
Target groups
VOC
Competitor Analysis
Painpoints

Technical &
Speed

Hardware
Legacy code
Speed Times
Platform Agile / Waterfall
Device Audit

User Testing &
Competitors

Existing Product
Competitor UX Audit
A/B Testing options
Workflow
Empathy Maps

Search &
Optimization

Discoverability (SEO)
Find-ability
Advanced Search
File Structure
Content
Metrics

UX Consult Workshop

Stakeholders &
Vendors

Business goals
Requirements
Risk Assessment
Editorial
Expectations
Internal Communication

Accessibility &
Privacy

Audio
Visual
Cognitive
VPAT
GDPR
Local and International Laws

Information
Architecture

Consistency
Sign of Life
Real World
Flexibility
Clutter
Help in context
Error management

UX – the front-end User Experience

Responsive
Objectives
Usability
Engagement
Storytelling
eCommerce
Consistency
Painpoints
Help

Design &
User Interface

Graphic Elements
Brand Consistency
UI element consistency
Aesthetics
Typography
Colors
Alignment
Responsive re-paint

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