We perform an audit on the 15 major areas of the User Experience. We look at the product from soup to nuts – from Google Search to Logging out. These areas are essential to a successful User Experience. A HOLISTIC approach will help understand the entire experience and help route out pain points and the infamous cognitive strain.

Accessibility

Audio
Visual
Cognitive
VPAT

Competitors

Market value
Competitor analysis
Competitor SEO

Design

Graphic Elements
Brand Consistency
UI element consistency
Data-driven design

General UI/UX

System status
Real-world
Control and Freedom
Consistency
Errors
Recognition
Flexibility
Help

Information
Architecture

Findability
Logical flow
Requirements
Editorial
Expectations

Pain points

Known issues
Stakeholder issues
Client issues
Legacy issues
Technical debt

Privacy

Consistency
Sign of Life
Real World
Flexibility
Clutter
Help in context
Error management

Search

Find-ability
Advanced Search
File Structure
Content
Metrics

SEO

Discoverability (SEO)
Editorial
Competitor SEO